We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Our goal is to offer you, the customer, the highest quality products available.
However, we realize that from time to time, a product may not live up to a customer's expectations. If you don't begin to see a difference in the first 10 minutes of using one of our odor eliminator machines, simply contact us at: info@buccienvironmental.com, it's that easy. Your purchase is 100% risk-free!
If you’re dissatisfied for ANY reason, return the product within 30 days of your purchase in like-new condition with all the original packaging, packing materials, accessories, and manuals to receive a complete refund. There's no hassle. No “third degree.” No worrying about getting a credit. Peace of mind comes with everything we sell! You can always contact us for any return questions at info@buccienvironmental.com or call us at 518-772-2000
Contact us to begin a return at info@buccienvironmental.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Refunds
Once we determine the serial number matches the original purchase, you’ll be automatically refunded to your original payment method. Please remember it can take 10 business days for your bank or credit card company to process and post the refund too.
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